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How to Change Address on Shopify – Locations & Billing

change address

Whether you like it or not, change is inevitable at some point, and your business is no exception to this rule. If you’re a store owner who needs to change the billing or store address on your online store, here’s a simple guide on how to do so.

It’s essential for a store owner to update the store address to ensure that customers know where to find the store and that you don’t lose any of them. Remember that each payment gateway requires you to change the address there too.

Changing your Shopify store address requires you to change the address in two different places, General store settings and Location settings, so be sure to follow these steps closely and make sure you are changing the right ones.

If you are using third-party payment gateways, be sure to change your address there to avoid any complications.

How to change your store’s business address on Shopify

This section is for changing the address on your Shopify account for admin purposes.

This method will also change your Shopify Payments gateway address too. If you have changed your country, you will need to go through an approval process with Shopify Payments again.

Please make sure that you inform all of your payment gateway providers that your address has changed. This will prevent any blockages or hold-ups if something flags up in future.

1. Log into Shopify

Once you are logged into Shopify, you’re ready to follow the next step!

2. Go to your “Store details”

You can do this by going to “Settings” in the bottom left, and then “Store details” should load up first.

Click on “Edit” in the “Billing information” section.

change the address shopify

3. Change the “Address” & click “Save”

Here you will be able to change the address. You will not be able to change the country if you are using Shopify Payments. If you change your country, you will need to go through the Shopify Payments approval again.

Input all of your details in the fields as necessary.

Once you have entered all the necessary information, check the fields to ensure the information is correct. Then click Save.

change your store address in shopify dashboard

Video tutorial

Changing the Shipping-from address in “Locations”

This section is for changing the address where your products are shipping from. Only change this if you have changed the address to which you ship the goods from. It’s important to follow these steps to make sure that your shipping charges are updated and that customers know where to send returns to.

1. Go to “Settings” > “Locations”

Here, you will be able to create a new location and then deactivate the old one if you don’t use it anymore or keep them both active if you do.

locations

2. Click the “Add location” button if you want to create a new location

You can either click on the current address to edit the current location address, or you can click the “Add location” button. Whichever one you choose, the layout will look the same.

locations > create a new location

3. Edit the fields

It’s self-explanatory here. All you need to do is fill in your fields and press the “Save” button.

new location address on shopify

4. Adjust your shipping settings

Go to “Settings” > “Shipping and delivery“.

Here you will need to make sure that you have adjusted anything that you need to. There are a few things to adjust:

  • Shipping locations
  • Shipping rates
  • Processing time
  • Local delivery
  • Local pickup
  • & more.

How to change the Billing address on your payments

if you need to change your billing address on your invoices for your Shopify subscription, then you are able to do so by going to:

1. Go to Settings > Plan > Change payment method

Simply go to your Shopify dashboard and go to Settings > Plan > Change payment method. You will need to re-enter your card details to change your billing address on your Shopify invoices.

settings > plan > "change payment method"
change your payment card

Changing the web address (domain name)

If you’re looking to change your store domain name, this can be a lot more complicated. It can damage your SEO if not done correctly, and I would advise getting a talented SEO expert. Feel free to contact me if you need any information. I have changed many domains and can advise you in the right direction.

You need to make sure you inform Google Search Console and Bing Webmaster Tools that you have changed the domain name. However, Bing had removed this feature when I last went to use it (weird! I know).

FAQ

Does changing my store address on Shopify affect my billing information?

No, changing your store address on Shopify does not automatically update your billing address. These are two separate settings and need to be updated individually.

Can I have different addresses for different locations on Shopify?

Yes, Shopify allows you to set different addresses for different locations. This is particularly useful if you have multiple warehouses or stores.

What happens when I change my store address on Shopify?

When you change your store address on Shopify, the new address is used for calculating shipping rates and taxes. It’s also displayed on your invoices and packing slips.

Summary

Managing your Shopify store involves various aspects, and one of the crucial details is ensuring your store address is accurate. Whether you’re relocating your business, opening a new branch, or simply need to correct an error, knowing how to change your address on Shopify is a vital skill.

Remember, your store address is used for calculating shipping rates, taxes, and is displayed on your invoices and packing slips. Therefore, keeping it up-to-date is essential for smooth operations and maintaining transparency with your customers.

Moreover, don’t forget that your store address and billing address are separate entities on Shopify. If there are changes to your billing information, make sure to update it separately.

We hope this guide has provided you with clear steps on how to change your address on Shopify. As you continue to grow and evolve your eCommerce business, stay tuned to our blog for more tips and guides on managing your Shopify store effectively. Happy selling!

There you have it, an easy tutorial on changing the addresses in your Shopify store. View more Shopify tutorials from us.

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Jason Clarke

Building Shopify stores for 8 years. Built 2 Shopify apps. Crazy about marketing and SEO.

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